Mercure Benidorm

Do you have a pool ?

Buenas tardes, Sí, tenemos una excelente piscina rodeada por un bonito jardin. Kind Regards - Hotel Mercure Benidorm / Booking Dep.

Hola! Quisiera ir con mi perrita de 6kg y me gustaría saber el precio por noche. Gracias

Buenas tardes, El precio del servicio son 30€/noche. Muchas Gracias y saludos Hoel Mercure benidorm

Que precio tiene la mascota día? Incluye camita y comedero?

Buenas tardes, El precio por alojar la mascota es 30€/dia. Este servicio incluye cama, comedero y bebedero. Muchas gracias y saludos cordiales Dep. Reservas - Hotel Mercure Benidorm

Hi, is the pool heated in the month of November?

Hi, Yes, it will be heated ! Many Thanks and Regards - Hotel Mercure Benidorm

Is the photos shown when confirming room the actual room

Dear guest, As the hotel is still closed -due to open on the 10th June, we do not have proper pictures of the actual rooms, but hope to have them soon so we can show how they actually look like. Kind regards.

Is there a car park near the hotel? Thank you

We do have a limited parking at the hotel, However, we can not guarantee the space, it is subject to availability and can only be confirmed upon check-in.

Possibly 5rooms would you be able to give a better group price or an upgrade please for a 60birthday

Dear guest, If you wish to check our groups policy we will be happy to inform you about our services, facilities and other options. Kind regards.

Is there wifi in the rooms?

Hi, Yes, there is wifi in rooms. Regards

I need a double mobility scooter,do you have charging points…

Dear guest, In regards to your query, and, unfortunately, we don´t have charging points for the scooters. Kind regards. Laura Pareja - Quality Manager, Hotel Mercure Benidorm.

Hi is it possible to have twin beds instead of a double please? Thanks

Good afternoon, Please request a room with two single beds when making your reservation. Thank you very much and best regards - Hotel Mercure Benidorm

Hi, when is the official opening of the hotel ?

Dear guest, Our opening is on the 10th June. Kind regards.

Do you have wifi?

Yes, there is wifi in the rooms as well as in the common areas. Kind Regards

Hi do you have any rooms with twin beds

Hi, Yes, we have some of the standard type rooms with twin beds. Privilege and Deluxe rooms have all of them one double bed. Kind Regards - Hotel Mercure Benidorm

Hey, do you accept hen parties?

Hi, We don´t accept stag/hen parties. Kind Regards Hotel Mercure Benidorm

If my child only needs a cot why do I have to book 2 rooms to accommodate 2 adults and 1 child?

Dear guest, How old is the child?Generally, If the child is less than 2 years old you can book a double room and request a cot. I recommend you to give us a call so we can advise regarding the matter. Kind regards.

How much extra if breakfast is included if that is an option

That's depends. You can make a reservation with breakfast included or you can add it in reception at your arrival time.

What time do we have to be out of rooms on departure day

Check out is at 12:00h.

Aceptan perros?

Buenas tardes, Sí se acepta una mascota por habitación de un peso de hasta 40 KG. El coste del alojamiento de la mascota es de 20€/dia. Muchas Gracias y saludos DEp. Reservas - Hotel Mecure BND

How much is it for dogs? Some of your answers say 30e & some say 20e?? Where am I allowed to eat with my dog? Thank you

The price for the pet supplement is 30€/night/pet. We allow one pet per room, (exceptionally, if they are two small one the supplement will be 50€). We provide bed and bowls.

Hello is parking available at the hotel?

Good afternoon, We do have car park facilities, however, this must be booked in advance directly with the hotel. Kind regards. Laura P- Quality Manager, Mercure Benidorm